FAQ
Quick answers to the questions we hear most.
What areas do you serve?
We're a virtual, mobile photo booth rental company serving the Dallas-Fort Worth metroplex. Venues within 30 miles of ZIP 75078 are covered with no travel fee. Venues beyond the 30-mile radius are welcome - a $1.50/mile travel fee applies and is itemized on your quote.
How much space does the booth need?
We recommend a 10' x 10' area with access to a standard power outlet within 25 feet. We can adapt to tighter spaces - just let us know.
How long does setup take?
We typically arrive 60-90 minutes before your event start time and tear down quietly afterward. Setup time is included - you're not charged for it.
Do guests get prints on the spot?
Yes - studio-quality prints are handed to guests within seconds. Double prints are available as an add-on if you want one for the scrapbook and one for the guest.
Can you brand the experience for our company event?
Absolutely. We design custom photo strip overlays with your logo, themed backdrops, and branded digital sharing screens. Just send your brand assets and we handle the rest.
How do guests share their photos?
Instant text, email, or AirDrop. They walk away with the print and a digital copy on their phone before they leave the booth.
What software powers the booth?
Boothly Events runs on Lumabooth - a professional photo booth platform that handles the camera, prints, GIFs, Boomerangs, branded photo strips, and digital sharing.
How long do you keep our event photos online?
Your private online gallery is hosted for up to 7 days after the event. Make sure you and your guests download anything you want to keep within that window. After 7 days the gallery is taken down. We can extend the gallery once on request while it is still live - just email events@boothlyevents.com.
Will you post our photos on social media?
We may share a limited selection of photos from your event on Boothly's social media unless you opt out in writing at least 7 days before the event. We follow strict courtesies: never on the day of the event, neutral framing that hides venue branding and specific personal details, no tagging the host or guests without permission, and we'll take down any specific post on request. The full social media waiver lives in our Privacy Policy and Terms of Service.
Do you do GIFs and Boomerangs?
Yes - included in our Signature and Premier packages. Guests love them for social.
What's required to book?
A signed event services agreement and a 25% non-refundable retainer reserve your date. The remaining balance is due 14 days before the event. We accept all major payment methods.
What happens if we need to cancel or reschedule?
All sales are final and we don't issue refunds. We do offer a one-time courtesy reschedule when requested in writing at least 30 days before the event, with the new date within 12 months and subject to availability. Full details are in our No Refunds & Cancellation Policy.
Are you insured?
Yes - Boothly Events, LLC carries full liability insurance. We can provide a Certificate of Insurance on request for venues that need one.